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Stoneberry.com Housewares & Electronics


Online Returns - Undeliverables - Box Damage

FOB Wisconsin

SBCOM236615; Qty 1621; Appx Retail $136953; Cost $24651 Heavy in Kitchen & Housewares, PCs & Electronics S10 Electric Scooter, KitchenAid 10-Speed Tilt-Head Stand Mixer, Brother Serger Machine, HP 11.6" Cloudbook Laptop White, Razor Hovertrax Prizma Hoverboard Black/Black, Troy-Bilt 20" 46CC Gas Chain Saw Red, KitchenAid 13-Cup Food Processor with Work Bowl Red, PlayStation 4/5 Horizon Forbidden West Collector's Edition Multi, Cricut Easypress 2 Raspberry/White/Black, Black + Decker 20V 10" Trimmer/Edger & Hard Surface Sweeper Orange/Black, Frigidaire Countertop Ice Maker Silver

What Are Online Returns?

Online returns happen for a variety of reasons. Frequently, they are the result of buyer's remorse, which is what happens when someone orders something and then changes their mind about the purchase (no longer wants to spend the money, doesn't need it, color didn't match the website, thought it would be bigger, wrong size, etc). These items are effectively new and may have minor package damage from being opened. Some items may suffer package damage during shipping and are returned. Some items aren't deliverable to the mailing address and are returned to Amazon. And still other items are true returns due to damage, item malfunction, operator error, missing pieces, manufacturing flaws, etc. Loss rates on these loads are typically low and they are cleaner than store returns.

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