Online Returns - Undeliverables - Box Damage
FOB Kentucky
WAY237385; Qty 188; Appx Retail $40738; Cost $8962 Heavy in Dining Chairs, Coffee & Cocktail Tables, Nightstands, Beds
WAY237386; Qty 154; Appx Retail $35456; Cost $7800 Heavy in Sofas, Office Chairs, Nightstands, Dining Chairs, Bar Stools
WAY237387; Qty 219; Appx Retail $34343; Cost $7555 Heavy in Accent Chairs, Accent Chest & Cabinets, Air Conditioners
WAY237388; Qty 221; Appx Retail $27700; Cost $6094 Heavy in Sofas, Outdoor Furniture, Desks, Accent Pillows, Bar Stools
Wayfair.com loads are heavy in Upholstered Furniture, Lighting, Home Decor, and Kitchen & Dining Furniture with Armchairs, Recliners, Sectional Sofas, Coffee Tables, Platform Beds, Market Umbrellas, Side Chairs, Nesting Tables, Duvet Covers, Dining Tables, Dining Chairs, Armchairs, Chandeliers, Swivel Bar Stools, Floor Lamps, Area Rugs, Slipcovers, Nightstands, Bookcases, Accent Pillows, Serving Trays, and more
What Are Online Returns?
Online returns happen for a variety of reasons. Frequently, they are the result of buyer's remorse, which is what happens when someone orders something and then changes their mind about the purchase (no longer wants to spend the money, doesn't need it, color didn't match the website, thought it would be bigger, wrong size, etc). These items are effectively new and may have minor package damage from being opened. Some items may suffer package damage during shipping and are returned. Some items aren't deliverable to the mailing address and are returned to Amazon. And still other items are true returns due to damage, item malfunction, operator error, missing pieces, manufacturing flaws, etc. Loss rates on these loads are typically low and they are cleaner than store returns.
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