Online Returns - Undeliverables - Box Damage
FOB Kentucky
WAY237292; Qty 221; Appx Retail $27700; Cost $5540 Heavy in Sofas, Desks, Blinds & Shades, Accent Pillows
WAY237293; Qty 107; Appx Retail $28580; Cost $5716 Heavy in Coffee Tables, Canopies & Gazebos, Gas Grills, Dining Tables
WAY237294; Qty 97; Appx Retail $22823; Cost $4564 Heavy in Cribs, Dining Chairs, Coffee Makers, Furniture Cushions
Wayfair.com loads are heavy in Upholstered Furniture, Lighting, Home Decor, and Kitchen & Dining Furniture with Armchairs, Recliners, Sectional Sofas, Coffee Tables, Platform Beds, Market Umbrellas, Side Chairs, Nesting Tables, Duvet Covers, Dining Tables, Dining Chairs, Armchairs, Chandeliers, Swivel Bar Stools, Floor Lamps, Area Rugs, Slipcovers, Nightstands, Bookcases, Accent Pillows, Serving Trays, and more
What Are Online Returns?
Online returns happen for a variety of reasons. Frequently, they are the result of buyer's remorse, which is what happens when someone orders something and then changes their mind about the purchase (no longer wants to spend the money, doesn't need it, color didn't match the website, thought it would be bigger, wrong size, etc). These items are effectively new and may have minor package damage from being opened. Some items may suffer package damage during shipping and are returned. Some items aren't deliverable to the mailing address and are returned to Amazon. And still other items are true returns due to damage, item malfunction, operator error, missing pieces, manufacturing flaws, etc. Loss rates on these loads are typically low and they are cleaner than store returns.
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