Shelf Pulls - Box Damage - Online Returns
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What Are FC Loads?
Amazon fulfillment centers are distribution facilities for 3rd party products. If "Bob's Widgets" wants to sell its widgets on Amazon, they send them to an FC, where Amazon will ship the widget to the customer when it sells. If, however, something isn't pristine about the product, like box damage, improper packaging or tagging, or the item is lost in inventory and later found, Amazon will pull the item and put it on an FC truckload. There is usually a small number of online returns included in these loads, typically amounting to less than 10% of the load. Consequently, FC loads tend to have lower loss rates than regular online returns. Most of what you usually deal with is box damage and repackaging issues.
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